Community Management

I have a small & perfectly formed team of kick-ass community managers who work diligently to manage your online communities.

We work with leading consumer brands in:

Health & wellbeing

toilet paper & hygiene products

chocolate

designer fashion

food & drink.

Our clients are kind, values-driven, compassionate, passionate humans who care about their customers & their brand experience. They have big dreams for their communities & big budgets - at least £2k per month for basic community management services. At least £5k for additional content creation.

If you’re looking to outsource your Social Media Community Management or need support for your marketing team, here’s how we can help:

Building your first Social Media Community
Is your brand growing, and you’re ready to create a dedicated space for your customers and prospects? We can help you set up, nurture, and grow your first social media community to align with your brand’s goals and values.
Community health checks
Already have a social media community? We’ll evaluate where it stands - what’s working, what’s not, and what can be optimised to ensure your community thrives.
Strategy sessions
Whether you’re starting fresh or refining an existing community, we’ll work with you to develop a tailored strategy that supports your brand’s vision and audience needs.
Front-line community management
From answering questions to responding to comments and sparking conversations, we’ll ensure your community members feel cared for and connected to your brand. This creates positive sentiment and builds loyalty.
Content planning and management
We’ll handle content calendars, create engaging posts, and manage your social media content to keep your community active and aligned with your brand voice.

Social Media Community Management:

Creating & Nurturing communities on social media - Facebook groups & pages, Instagram, TikTok
Engaging customers and prospects through conversations in DMs & comments
Answering queries
Offering products & services solutions

Create content - mostly copy, though we can create assets too

Carry out “Health Checks” of your socials if you’re looking to revamp & need an expert pair of eyes to assess what you’ve got & what you need

Report on performance - mostly qualitative

Run FB ads/ Boost posts through Ads Manager